Terms of Service

1. Acceptance

By downloading, installing, or using Genogram Creator (the “App”), or by using genogramcreator.com (the “Site”), you agree to these Terms of Service. If you do not agree, do not use the App or Site.

2. What the App is

Genogram Creator is a tool for creating family genograms — visual diagrams of family structure, emotional patterns, medical history, and cultural heritage across generations. It is intended for use by family therapists, social workers, genealogists, researchers, and individuals interested in mapping their own family. The App does not provide clinical advice, diagnoses, or treatment recommendations.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on iPad devices you own or control, for personal or professional use, in accordance with Apple's App Store Terms of Service and these terms. You may not reverse engineer, decompile, redistribute, sell, sublicense, or create derivative works of the App.

4. Subscriptions and billing

The App offers two optional auto-renewing annual subscriptions:

• Standard Annual — $49.99 per year
• Unlimited Annual — $99.99 per year

New subscribers receive a 7-day free introductory offer on either plan. After the trial, the subscription auto-renews at the selected plan's price unless canceled at least 24 hours before the renewal date.

Billing is handled entirely by Apple through your iTunes/App Store account. We do not see or store your payment information. To manage, view, or cancel your subscription, open iOS Settings → [Your Name] → Subscriptions, or visit Apple Support.

Refunds are processed by Apple under Apple's policies; we do not issue refunds directly.

5. Your content

You retain full ownership of the genograms, notes, attachments, and any other content you create in the App (“Your Content”). All of Your Content is stored locally on your device (or in your personal iCloud Drive if you enable that system feature). We do not access, transmit, store, or have any rights over Your Content. See the Privacy Policy for details.

6. Acceptable use

You agree not to use the App to:

• Violate any law or the rights of any person, including privacy and intellectual-property rights
• Store, share, or distribute content you have no right to disclose, including confidential clinical information without proper authorization (HIPAA in the US, equivalent laws elsewhere)
• Attempt to interfere with the App's security, integrity, or normal operation
• Misrepresent the App's output as a clinical diagnosis or formal genealogical record

7. Professional use disclaimer

If you are a licensed clinician using the App in connection with client work, you remain solely responsible for compliance with all applicable confidentiality, record-keeping, and professional-conduct requirements (including but not limited to HIPAA, state licensing rules, and professional- association ethics codes). The App is a documentation and visualization tool; it is not a substitute for clinical judgment.

8. No warranties

The App and the Site are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that data will not be lost. You are responsible for backing up Your Content (the App's files appear in the iPad Files app and can be copied or duplicated).

9. Limitation of liability

To the maximum extent permitted by law, C6 Labs LLC, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or in connection with your use of the App or Site. Our total cumulative liability for any claim arising out of these terms shall not exceed the amount you paid us for the App in the twelve months preceding the claim, or USD $100, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless C6 Labs LLC from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the App, your violation of these terms, or your violation of any rights of a third party.

11. Termination

You may stop using the App at any time by deleting it from your device and (if applicable) canceling your subscription through Apple. We may suspend or terminate your access to the App if you materially violate these terms. On termination, your license to use the App ends, but Your Content remains on your device until you delete it.

12. Changes to these terms

We may update these Terms from time to time. Material changes will be noted in the App's release notes and on this page (with an updated effective date). Continued use of the App after a change constitutes acceptance of the updated terms.

13. Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. Any dispute arising out of these terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts.

14. Apple's required terms

You acknowledge that these Terms are between you and C6 Labs LLC, not Apple. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Apple is a third-party beneficiary of these Terms with the right to enforce them against you.

15. Contact

Questions about these terms can be sent to: support@genogramcreator.com

C6 Labs LLC